This is the third in a series on how to use social media to prevent a crisis, manage a crisis, and recover from a crisis. Parts one and two on crisis prevention can be found here.
If you’ve been using social media strategies to create loyal followers, you’ll have a decisive advantage when a crisis hits. Companies that have an advanced social media strategies in place will mitigate a negative event quicker and with less financial loss. Here, we are going to take a look at three areas that will help you manage a crisis with social media: tools, tactics, and tips.